Privacy Policy

Last Updated: November 27, 2025

This Privacy Policy describes how LORE ("we," "us," or "our") collects, uses, and shares information about you when you use our mobile application and related services (collectively, the "Service").

Information We Collect

Information You Provide

Account Information: Name, phone number, age, and gender
Face Data: Photos and face scans you upload to create personalized characters in the Service
Content: Stories, choices, and interactions you create within the Service

Information Collected Automatically

Usage Data: How you interact with the Service, including features used, actions taken, and session duration
Device Information: Device type, operating system, and unique device identifiers

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Generate personalized AI characters and narratives featuring your likeness
Authenticate your account
Analyze usage patterns to improve user experience
Enforce our Terms of Service, including age restrictions
Communicate with you about the Service

How We Share Your Information

We share your information with the following third-party service providers:

OpenAI

Data: Face scans

Purpose: AI image generation for personalized characters

OpenRouter (Together.AI, SambaNova)

Data: Name, literary description of appearance

Purpose: AI narrative generation

Google

Data: Phone number

Purpose: Account authentication

PostHog

Data: Usage and device data

Purpose: Analytics

We may also share your information:

To comply with legal obligations
To protect our rights, privacy, safety, or property
In connection with a merger, acquisition, or sale of assets

Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting us.

Security

We implement reasonable security measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Age Restrictions

The Service is intended for users 18 years of age or older. We do not knowingly collect information from anyone under 18. If we learn we have collected information from a user under 18, we will delete that information and terminate the account.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Accessing your data
Correcting inaccurate data
Deleting your data
Withdrawing consent

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy within the Service with a new "Last Updated" date.